Orders are typically dispatched within three working days of purchase, unless otherwise stated
Delivery within Ireland
Any deliveries up 25 kg are automatically chosen for An Post /Courier delivery at €8.50
Any deliveries up 20 kg in Northern Ireland are automatically chosen for An Post /Courier delivery at €12.50
Courier delivery is available to all counties within Ireland (including Northern Ireland). As a rule your order will take one working day to arrive by courier once it has been dispatched.
Please Note: We will always endeavour to meet these timings, however as the courier service is a third party, not directly controlled by us there may be delays outside of our control.
A signature is required on delivery so please ensure that you will be at the delivery address to sign for your parcel. It is a good idea to give a work address if you will not be at home during the day. Please give us a mobile number so that if you are not there, we or the Courier can contact you.
Delivery to all other destinations
For UK, Europe and Rest of World deliveries we use regular postal delivery with An Post. Maddocks are not liable for any import duty on international orders.
Delivery and handling charges for An Post to Great Britain:
1kg or under: €12.50
2kg or under: €15.00
8kg or under: €30.00
8kg or over call for quote
Delivery and handling charges for An Post to Europe:
500g or under: €9.50
1kg or under: €15.00
2kg or under: €20.00
Over 3kg: €58.00
Delivery and handling charges for An Post to All Other Destinations:
250g or under: €9.50
500g or under: €11.50
1kg or under: €25.00
Deliveries to European countries generally take 4-8 working days from dispatch, while international deliveries may take 6-10 working days.
*€2 admin charge included within all delivery costs above.
By email. firstname.lastname@example.org By phone: 01-2868418
By Post: Maddocks, Thornhill Rd, Fassaroe, Bray, Co. Wicklow A98 T0F9
We intend to supply only the highest quality products and believe you will be delighted with your product from maddock.ie. However, if you are unhappy with the product in any way it can be returned to us following the steps outlined below. We aim to keep the process as simple as possible.
When you purchase online, you have a statutory right to return a product (other than perishable produce or a special order) up to 14 days after your order has been delivered. The cooling-off period ends 14 days from the day you receive it. In the case of goods, you must also return the item within 14 days from the day you notified us that you wish to return the order, you will also be required to pay the cost to do so.
We can change or cancel your order up until it has been dispatched.
Products must be returned in its original unused condition (with the tags not removed, unmarked and unused) including packaging and fit for resale within 14 days of notification of return, we will refund you the cost of the product or replace it (if available) as soon as possible following our agreement to do so (excluding cost of postage and transport). You will be responsible for paying for the return carriage of the goods.
All items you wish to return have to be received by us within 14 days of notification of return. Please include all relevant packing slips and documentation when returning the product.
You will be responsible for the item or items until they reach us. We cannot be held responsible for non-arrival of returned goods.